Recently, Apple confirmed that a number of iPhone 5 units sold between September 2012 and January 2013 came with defective batteries. Namely, users who bought these models experienced reduced battery life, causing them to charge their smartphones more frequently. If you were one of the unlucky ones to get an iPhone 5 with a faulty battery, then you’ll be glad to hear that you’re now entitled to a free battery replacement, courtesy of Apple.
In its statement, the company said that a “very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently”.
If you’ve been experiencing battery issues, but your device is otherwise working perfectly well, then you can check whether or not you qualify for a replacement battery by inputting the serial number of your phone on Apple’s official site. If you do qualify, you will receive your new battery (free of charge) through either an Apple Retail Store, Apple Authorized Service Provider, or through Apple Technical Support.
The replacement process will be available in Europe as of August 29, 2014.